Insights
Ideas on leadership, strategy and scaling with purpose, for founders, CEOs and leadership teams.

The hidden cost of thinking you're better than others
Our assumptions about people quietly cost us talent and growth. What the research says, and five questions for your leadership team.
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Finding Productivity in a Stagflationary Environment
Rates are at an 18-year high and prices can't keep rising. Where the money can come from instead, with a real Power of One example.
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Connecting Your People to the Customer They Never Meet
Your back office never meets the customer, and care quietly drains out of the work. Real stories, and four ways to connect every role to the people you serve.
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Why Does My Team Keep Bringing Me Decisions They Should Own?
Your team keeps handing decisions back up. Here's why it happens, and how to give the next move back.
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How Do I Find More Cash Without Cutting What Matters?
Costs are up and the cuts list is being drafted. Here's where the cash usually is instead, and why the overheads line is the smallest lever.
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Why Us? 7 Lessons on Standing Out in a Crowded Market
If your organisation disappeared tomorrow, who would miss you, and why? Seven lessons from 17 books, with real stories from IKEA to charity: water.
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Your A Players Don't Want a Manager
Your best people want to be led, not managed. Six great leaders, from a submarine captain to Nelson Mandela, show how.
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