CEOs who found the cash and got their team behind the plan.
In their words, not mine.
Profit margins grew from 5% to 25%
“By the end of 2024, it was clear our turnaround efforts weren't working. From February, Benn and the team helped reshape our strategy. As of July 2025, profit margins grew from 5% to 25%, employee NPS jumped from 50 to 70, and I no longer feel burned out. We're now positioned for our next phase of growth.”
“Benn and his workshop were instrumental in helping us identify and enhance our business structure and financial management. His efforts supported a 20% increase in revenue and doubling of net profit, with staff healthier and happier as a result. I would recommend to any business going through transformation to spend a few days with Benn.”
Ed Farrell, CEO, Mercury ISS
A strategy partner who is focused on outcomes
“As CEO of Greenacres Disability Services, I engaged Benn to facilitate our strategic planning offsite, focused on a 1-year plan and a 5-year plan. He came in at a critical point for us through a period of major industry change, a challenging NDIS funding environment, several new Directors on our Board and the need for innovative outlook.
Benn was knowledgeable and purpose-focused. He quickly understood some of the complexity of disability sector and community services and the challenges particular to our organisation. His support continued immediately after the plan was set, supporting our Executive team which coincided with CEO annual leave to build the rhythms needed, maintain strategic & operational momentum on the delivery of key KPIs.
I recommend Benn to any organisation that needs a strategy partner who is focused on outcomes and supportive in the post plan through delivery. Benn kept a sharp focus on deliverables while making sure every decision stayed true to our values and purpose.”
Karen Burdett, CEO, Greenacres Disability Services
He helped elevate our collective thinking
“I'm the Managing Director of Land Equity International, a niche international development consulting business. As our industry goes through huge funding changes and small enterprises like LEI are being pushed out, we decided to re-look at our strategy and push ourselves into new arenas.
To do this, we reached out to Benn Lim at Ikigai Impact. We engaged Benn on a short-term exploratory contract to do a rapid and collaborative review of our internal resources and the external market. Together we prepared an initial 90-day strategy to set clear, measurable targets, reset our accountability and unify our team's drive.
Benn showed our team new ways of stretching our thinking, with a real understanding of how we operate. He helped elevate our collective thinking while providing much-needed clarity.
I valued Benn's collaborative and practical approach, and I'd recommend him to any purpose-driven organisation facing big changes in its sector and needing to rethink where it's heading.”
Kate Rickersey, Managing Director, Land Equity International
Cash flow is the oxygen that keeps us thriving
“Working with Benn Lim on Scaling Up at Learning Links has been transformative. Benn has a remarkable ability to make complex strategic concepts clear and actionable, which has been crucial in helping our leadership team understand the critical importance of execution and daily habits in achieving our goals.
One of the most valuable aspects of Benn's work has been his focus on building clarity around financial sustainability. He has helped our team truly grasp the importance of delivering a surplus and reinforced that cash flow is the oxygen that keeps us thriving as a not-for-profit organisation. His guidance has given us a sharper focus on ensuring that our financial health underpins our ability to support more children and families.
Benn's practical approach has not only shaped our strategic thinking but has also embedded a mindset of disciplined execution across the team. His emphasis on consistent, everyday actions that drive results has been pivotal in moving us from planning to real-world impact.
His support has empowered our leadership to think beyond concepts and focus on practical implementation. We now have a clear path forward, and the team feels more confident about delivering sustainable growth. I truly value Benn's expertise and the way he's helped us build a strong foundation for our future.”
Jill Reich, CEO, Learning Links
The thing that actually makes a team fire
“What Benn brings is a genuine coaching mindset. He treats a team the way a great coach treats their players, focused on getting the best out of everyone and lifting the whole group to high performing. It's more than management, it's the thing that actually makes a team fire. That's his super strength and it's exactly what he brought to us.”
Simone Montgomery, COO, Learning Links
I care about your results as much as you do. My promise: if the work doesn't deliver the value you expected, you pay what you feel it was worth. I'd rather earn your trust than chase an invoice.
